Professional Endoscope
Repair & Maintenance Solutions
We provide endoscope evaluation, repair, component replacement, and technical support for hospitals, distributors and workshops worldwide.
Image Quality Issues
Restoring blurry images, crack-lines, glare, and internal fogging for clear surgery vision.
Mechanical Failure
Fixing objective lens damage, broken rod lenses, and bent working tubes efficiently.
Technical Defects
Resolving water leakage, broken illumination fibers, and brightness deca
Frequently Asked Questions (Solutions Matrix)
| Customer Issue | Impact on the Customer | How We Can Help |
|---|---|---|
| Blurry image | Affects observation and use | Optical system inspection and repair |
| Black spots or stains | Affects image quality | Cleaning, inspection, or component replacement |
| Device water leakage | Prevents normal irrigation or use | Sealing structure inspection and repair |
| Damaged lens or prism | Prevents the equipment from working properly | Supply of compatible optical components |
| Lack of maintenance expertise | Requires sending equipment back to factory (long turnaround) | Training, tools, and technical support |
Service Capabilities
Optical System Overhaul
Precision replacement of rod lenses, objective lenses, and sapphire windows. We use high-grade components to restore 100% visual performance, ensuring reliability in the operating room.
Standard
Process
Comprehensive logging of brand, model, and serial numbers upon device arrival.
Expert failure analysis and transparent repair cost estimation provided to the client.
Professional maintenance followed by rigorous initial and final performance checks.
Secure global return shipping with a standard one-year service warranty.
Success Case
WOLF 8703.534 Restoration
Diagnosis: Blurry image due to objective lens failure.
Solution: Replaced objective lens and resealed the endoscope.
Result: Clarity 100% restored, extending service life significantly.
FAQ
1.What types of endoscopes can you repair?
Answer: Both rigid and flexible endoscopes can be repaired. The repair plan will be determined based on the actual condition of the device.
2.What information should I provide for an evaluation?
Answer: Please provide the brand, model, fault description, and relevant photos or videos.
3.How long does the repair process take?
Answer: The estimated turnaround time depends on the number of endoscopes requiring repair and the specific faults involved.
4.Can you supply replacement parts separately?
Answer: Yes. We supply optical components for endoscopes.
5.Do you provide repair training?
Answer: We do not currently offer a complete endoscope repair training course, as endoscope repair involves extensive and complex knowledge. If you would like to learn endoscope repair, we recommend bringing the endoscope you wish to repair to our company for hands-on training. Learning based on an actual repair issue is generally more effective.
6.Do you provide a warranty after repair?
Answer: We provide a one-year warranty. During this period, we will provide warranty service for faults caused by negligence or improper operation during our repair process. Normal wear and tear or damage caused by misuse is not covered.
7.Can you support OEM or private-label projects?
Answer: Yes. We have provided OEM manufacturing services for customers in Germany and other European countries. However, a minimum order quantity is required.
8.What equipment cannot be repaired?
Answer: Rod lenses, objective lenses, optical fibers, and similar components cannot be directly repaired. If these components are damaged, they must be replaced.
9.How can I request a quotation?
Answer: Please provide detailed information about the endoscope requiring repair, then contact us via email or WhatsApp.
Get A Quote
Submit your equipment details and our technical team will contact you within 24 hours with a professional assessment.
E-mail: info@jiachengmedical.com
WhatsApp: +86 137 3225 5413